About MOCEAN
Who We Are
Empowering Hong Kong Businesses with a Smarter Messaging Platform
Since 2003, MOCEAN has been helping businesses in Hong Kong transform the way they communicate. From small cafés in Mong Kok to ambitious startups in Cyberport, our platform makes it simple to engage customers — whether you’re sending quick reminders, service alerts, or running large-scale SMS Messaging Campaigns and WhatsApp broadcasts.
We understand the pulse of Hong Kong’s business culture — fast-moving, customer-focused, and built on strong relationships. That’s why our Web Portal is designed to scale with your growth, offering real-time delivery reports, contact management, personalised messaging, interactive surveys, contests, vouchers, and effortless spreadsheet uploads. All supported by a dedicated team available 24/7.
Let’s simplify business communication in Hong Kong — one campaign at a time.
Our Vision & Mission
Strengthening Connections for Hong Kong Businesses
At MOCEAN, our purpose is straightforward: helping businesses in Hong Kong build stronger relationships with their customers through a simple, secure, and scalable messaging platform. With real-time delivery tracking, 24/7 support, and tools built for efficiency, we make SMS Messaging Campaigns a seamless part of your daily operations.
Our Vision
To be Hong Kong’s most trusted partner for enterprise messaging — delivering innovative, user-friendly solutions that make customer engagement effortless and impactful.
Our Mission
- Provide reliable web-portal solutions with detailed delivery reporting and exportable campaign analytics.
- Make SMS Messaging Campaigns accessible for businesses of any size, with built-in scheduling, personalisation, and phonebook management.
- Support critical communication needs such as 2FA/MFA, password resets, fraud alerts, and account verification.
- Empower Hong Kong brands to connect confidently, both locally and globally, with coverage in over 200 countries.
What Makes Us Different
Why Hong Kong Businesses Choose the MOCEAN Web Portal
At MOCEAN, we empower Hong Kong companies to build stronger customer relationships through a streamlined platform for SMS Messaging Campaigns. Here’s how we stand out:
Global Reach, Local Strength
Deliver your messages across Hong Kong and beyond — with coverage in over 200 countries and intelligent routing that ensures every campaign reaches its audience.
Speed and Reliability
Run SMS Messaging Campaigns with enterprise-grade performance and monitor results instantly through detailed, real-time delivery reports.
Simple, No-Code Tools for Teams
Skip the coding and launch broadcasts in minutes. Our intuitive dashboard includes scheduling, personalisation, contact management, and easy spreadsheet imports to simplify campaign setup.
Support That Cares
Our expert support team is available around the clock — by email, phone, or live chat — so your campaigns keep running smoothly without interruption.
Got Any Questions?
Frequently Asked Questions (FAQs)
Find quick answers about using MOCEAN’s Web Portal in Hong Kong. Learn how to schedule broadcasts, monitor delivery in real time, and export campaign reports with ease.
MoceanAPI delivers more than just SMS API solutions — we also provide APIs for WhatsApp, Voice, Number Lookup, and Verification, along with a user-friendly Web Portal for sending SMS broadcasts and campaigns effortlessly.
Yes. Our SMS API supports global delivery to over 200 countries, ensuring your messages are delivered quickly and reliably.
Simply log in at moceansms.com to send bulk SMS instantly — no coding required. It’s the perfect solution for businesses looking for a simple, hassle-free way to run campaigns.
Absolutely. MoceanAPI is fully aligned with Hong Kong’s telecom standards, ensuring your business communications are safe, secure, and compliant.
Start with the MOCEAN Web Portal Today
Ready to take your business communication to the next level in Hong Kong? Sign up for free and receive 10 trial credits to launch your first SMS Messaging Campaign with our intuitive Web Portal.
Let’s Talk – We’re Here to Help
Need help or guidance? Reach us at sales@moceansms.hk or complete the form below. Our team is available 24/7 to provide quick answers and reliable support.
