#1 Hong Kong’s Trusted Web SMS Platform
One Platform for Messaging Campaigns Built for Hong Kong Businesses
Reimagine how you engage with customers through a streamlined SMS Messaging Campaign platform that unites both SMS and WhatsApp — built specifically with Hong Kong businesses in mind.
Deliver thousands of messages instantly with campaigns that are efficient, reliable, and measurable. From customer engagement to brand loyalty, our platform is the go-to choice for companies across Hong Kong looking to strengthen their connections.
24/7 Customer Support – We're always here to help.
Chosen by Many in Hong Kong
Why Run Your SMS Messaging Campaigns with Our Web Portal?
One platform, two powerful channels — SMS and WhatsApp — built to scale with your business, ensure reliable delivery, and drive measurable results.
Single Platform, Dual Channels
Manage SMS and WhatsApp in a single, intuitive dashboard. For over two decades, companies in Hong Kong and around the globe have trusted our platform to power seamless communications.
Hong Kong-Ready Compliance
Send every campaign with confidence. Our service fully complies with Hong Kong’s telecom regulations, ensuring secure and credible message delivery.
Powerful Campaign Tools
Boost results with personalisation, flexible scheduling, effortless contact management, and real-time reporting that gives you complete campaign visibility.
Messaging That Adapts
Enjoy full support for long and Unicode SMS, plus two-way messaging for responses, confirmations, and customer care. WhatsApp broadcasts are also available without creating groups.
Global Reach & Reliability
Run campaigns across Hong Kong or extend your reach to 200+ countries worldwide. Smart routing with automatic retries (up to 36 hours) ensures messages are delivered.
Clear Pricing & 24/7 Support
No contracts or hidden fees — just simple pay-as-you-go credits. Get started instantly with 10 free SMS credits (no credit card required), backed by 24/7 support via email, phone, and chat.
Our Dashboard
All-in-One SMS Messaging Campaign Dashboard
Take full control of your SMS Messaging Campaigns in Hong Kong with a web-based dashboard designed for speed, precision, and efficiency.
Delivery Report
Stay on top of every campaign with live delivery reports, giving you complete visibility into performance and accountability at every step.
Customised Message Personalisation
Boost engagement by customising each SMS with customer names, purchase information, or exclusive promo codes — all designed to spark higher response rates.
Run SMS Surveys, Contests & Promotions
Go beyond standard broadcasts by running SMS surveys, contests, and promotions that drive participation, capture feedback, and build stronger customer loyalty.
Import Contact Numbers via File Upload
Upload entire contact lists directly from spreadsheets in just a few clicks, eliminating manual input and streamlining campaign setup.
Phone Book Management
Segment and organise your phonebook to deliver highly targeted SMS Messaging Campaigns tailored to specific groups.
Smart Message Scheduler
Plan your campaigns for maximum impact by setting the exact date and time for delivery — ensuring your messages land when your audience is most attentive.
SMS Solutions
Feature-Rich SMS Messaging Campaigns
Our Web SMS platform is built with advanced tools to ensure your SMS Messaging Campaigns are delivered clearly, consistently, and effectively — regardless of content or language.
Extended Message Length
Break past the 160-character limit with long message support, so your communication is delivered as one seamless text without interruptions or confusion.
Full Unicode Compatibility
Connect with audiences in diverse languages — from Traditional Chinese to Japanese, Arabic, and more — with full Unicode compatibility that keeps every character intact.
Interactive Two-way SMS
Transform simple alerts into conversations. With interactive two-way SMS, your customers can reply directly — making it easy to confirm bookings, provide feedback, request support, and strengthen engagement.
WhatsApp Solutions
Activate Global Engagement on WhatsApp.
Connect with customers across Hong Kong and around the world through targeted, effective communications that complement your SMS Messaging Campaigns.
Transform Business Communications with WhatsApp Messaging
Send high-volume, one-to-many WhatsApp messages that land as private conversations — no group chats required. Perfect for promotions, urgent reminders, service updates, and time-sensitive alerts that keep customers engaged.
Expand your global audience
Boost customer interactions
Achieve higher open rates
Enjoy cost-effective communications
Worldwide Messaging
Go Global with SMS Messaging Campaigns
Expand your reach beyond Hong Kong and connect with customers in more than 200 countries. With intelligent routing and compliance with international regulations, your campaigns are delivered reliably and securely, wherever your audience is.
Use Cases
The platform accommodates a broad range of use cases and can be customized to meet your precise requirements.
Marketing & Promotions
- Flash Sales & Limited-Time Offers: Create urgency (e.g., '2-hour flash sale starts NOW! Use code FLASH20').
- Discount Codes & Coupons: Deliver exclusive deals directly to subscribers.
- New Product/Service Announcements: Inform loyal customers first.
- Event Promotions & Reminders: Drive registrations and attendance for webinars, sales, or physical events.
- Loyalty Program Updates: Share points balance, reward availability, or special member perks.
- Abandoned Cart Reminders: Gently nudge customers to complete their purchase (use sparingly).
- Personalized Offers: Send targeted promotions based on past purchase history.
Customer Service & Support
- Appointment Reminders: Reduce no-shows for doctors, salons, interviews, etc. (e.g., "Your appointment with Dr. Smith is tomorrow at 2 PM").
- Order Confirmations: Instantly confirm a purchase (e.g., "Thanks for your order #12345!").Shipping & Delivery Updates: Provide real-time tracking info (e.g., "Your package is out for delivery!").
- Support Ticket Updates: Notify users about responses or status changes on their support requests.
- Service Outage Notifications: Inform customers about interruptions and expected resolution times.
- Feedback Requests & Surveys: Send short links to gather quick feedback after an interaction or purchase.
- Billing Reminders & Payment Confirmations: Alert customers about upcoming due dates or confirm successful payments.
- Two-Way Customer Support: Allow customers to text a keyword (like HELP) to initiate basic support or request a callback."
Operations & Logistics
- Delivery Driver ETAs & Updates: Allow customers to track driver location or receive arrival notifications.
- Appointment Confirmations (Interactive): Ask users to reply Y/N to confirm attendance.
- Shift Scheduling & Reminders (Internal): Notify employees about their upcoming shifts or open slots.
- Inventory Alerts: For businesses needing quick stock level updates.
- Field Service Updates: Inform customers when a technician is dispatched or en route.
Hospital and Healthcare
- Public Health Advisories: Disseminate information about local outbreaks, health warnings, or recalls.
- Emergency Clinic/Hospital Notifications: Inform the community about facility closures, diversions, or emergency protocols.
- Blood Drive Notifications & Reminders: Encourage donations and inform donors of upcoming drives.
- Disaster Response Coordination: Communicate with staff and affected public during critical events.
Security & Authentication
- Two-Factor Authentication (2FA/MFA): Send verification codes to confirm user identity during login or sensitive transactions (still common, though app-based authenticators are often more secure).
- Password Resets: Send temporary codes or links to allow users to reset forgotten passwords.
- Fraud Alerts: Notify users of suspicious activity on their accounts (e.g., banks, credit cards).
- Account Verification: Confirm phone number ownership during signup.
Reminders & Notifications
- Event Reminders (Non-Marketing): Reminders for meetings, community events, etc.
- Payment Due Dates: Personal reminders for bills, loans, etc.
- Subscription Renewal Notices: Alert users before their subscription renews.
- Medication Reminders: (Though dedicated apps are often better).
Have Questions?
Frequently Asked Questions (FAQs)
Find clear answers on how to use Mocean’s Web Portal in Hong Kong for SMS Messaging Campaigns and WhatsApp broadcasts.
MoceanAPI delivers more than just SMS API solutions — we also provide APIs for WhatsApp, Voice, Number Lookup, and Verification, along with a user-friendly Web Portal for sending SMS broadcasts and campaigns effortlessly.
Yes. Our SMS API supports global delivery to over 200 countries, ensuring your messages are delivered quickly and reliably.
Simply log in at moceansms.com to send bulk SMS instantly — no coding required. It’s the perfect solution for businesses looking for a simple, hassle-free way to run campaigns.
Absolutely. MoceanAPI is fully aligned with Hong Kong’s telecom standards, ensuring your business communications are safe, secure, and compliant.
Start with the MOCEAN Web Portal Today!
Ready to level up your business communications in Hong Kong? Open a free account and get 10 trial SMS credits to explore the platform. No setup costs, no contracts — just top up credits as you go.
Let’s Talk – We’re Here to Help
Have questions about running your SMS Messaging Campaign in Hong Kong? Contact us at sales@moceansms.hk or complete the form below. Our team is available 24/7 to guide and support you.
